Disappointed in T Sushi

Last Sunday, we were wandering around State St. looking for a place to eat. A new sushi place called T Sushi caught our eye  and so we decided to try it out. WRONG MOVE. Aaahh.. 

I don't know how long this restaurant has been opened because I have not been to downtown in awhile but boy it's so disappointing. There were only five tables in the restaurant so anyone would think that they are capable of providing an acceptable customer service. There were two waitstaff, a hostess who also busses tables, a bartender, three sushi guys and a guy in the kitchen doing whatever it is he's doing. Pretty fine day huh?! 

So we ordered drinks. Even if we waited for our drinks by roughly 10 minutes after we ordered it, it was still the best part of our customer experience. Not because the drinks stood out but because it was less worse than everything else.

We ordered immediately when our waitress came back.  And then we waited.. and waited.. and waited.. and friggin waited! It's not even the worst part. Thew worst part was that the food was actually ready. It's sitting on the table waiting to be picked up by someone.

While the manager or owner or whoever was in charge was sipping his coffee by the bar. 

Oblivious to the fact that there were hungry people in the restaurant and tons of food waiting to be expedited. Unbelievable.

After 35 minutes of waiting, food finally came. I'm not gonna say a lot about it because it's mediocre. The 'volcano' (center) was too spicy that all you can taste were the sauces in it. It overpowered the flavors of everything else. The other two were bland. Period. 

It seems to me that you haven't quite figured it out just yet. I hope customer service improves soon. Takara, across the street has a very impressive menu and already has a local following. Sushi Muramoto which is a few blocks away has all you can eat sushi nights, an awesome menu and is frequented by all types of crowd even during Monday night. Sushi competition is tough in downtown. It takes more than fancy chandeliers to lure the crowd.